Remote Support & Help Desk with desktop

Quickly and cost-effectively help staff and customers with their computers using Remote Support.

Solve computer problems of staff and customers directly online, as if your support assistant was on site. Use microMeet desktop in order to access remote computers via remote desktop without installation. microMeet desktop allows you to resolve user problems such as software errors, make changes to settings, or transfer and install files promptly using remote maintenance.

Simply offer more service than your competition.

desktop

for Remote Support & Help Desk

Offer remote support worldwide
Offer competent and professional support of customers or staff worldwide via remote desktop and the Internet.
Ease of use
High ease of use allows for intuitive use and ensures high acceptance among staff and customers.
Remote maintenance of customer and staff computers
One click and your support assistant is on the problem computer to provide quick and competent help via remote maintenance.
Increase contact resolution
Increase your first contact resolution with microMeet desktop and increase the efficiency of your customer service and help desk.

in Support

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Minimize visits by your on-site customer service via remote support.

Access customer computers remotely to quickly eliminate problems.

Resolve most support cases online and increase your first contact resolution.

in Help Desk

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Reduce your staff's unproductive periods due to computer problems.

Enable your help desk to remotely support your staff worldwide.

Support your staff ad hoc as necessary, using customized online training.

in Online Service

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Offer visitors to your website professional online consulting via desktop sharing.

Increase sales potentials for your online shop and guide customers through the purchase process.

Increase your customers' satisfaction and assist them remotely in completing forms.

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14 days evaluation for FREE! Full features Extensive support
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Features

Unparalleled speed
Outstanding image quality
Ease of use
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