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This sets microMeet desktop apart from other solutions: |
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Immediate use without training Do not waste time on complex products. The intuitive usage of microMeet desktop guarantees immediate use without training. This increases acceptance by your staff and their contacts.
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Highest speed with unparalleled image quality LunaX technologie ensures extremely quick data transfer with high image quality. Even with slow connections the automatic bandwidth adjustment ensures optimal data transfer. This ensures even mobile staff can be supported via remote support and collaborate online via desktop sharing.
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Special features for Windows Vista For support issues, the implemented Vista Specials allow for unrestricted remote control of the user's computer protected by UAC (User Account Control), of course only with the approval of the other participant and as usual without installation.
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Transmission of all on-screen window details Only the complete transmission of all window details and elements including tool tips and transparent windows permits unrestricted virtual collaboration via remote desktop or assisting customers or staff with support issues.
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Prioritised transmission of important screen contents By artificial intelligence microMeet desktop caters for the preferential transmission of important screen contents which are immediately operable again. This saves time and ensures high user satisfaction.
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Security creates confidence microMeet offers the security required to discuss even sensitive screen contents. This is ensured by the encryption standards SSL and 256-bit AES. This creates trust with you and with your business partners.
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Full Vista support High-performance screen transmission for all Microsoft Vista versions.
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Full keyboard and mouse control Control over keyboard and mouse always remain with the demonstrating user. This avoids any disputes over the cursor.
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Unparalleled transmission quality The very high quality of the screen contents transferred even at low bandwidths and using older computers, sets the stage for working together online even when it comes down to the last graphic detail.
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Drag & Drop to remote Explorer Drag files to the screen of the remote computer using drag & drop and transfer files with the usual drag & drop method into any desired folder of the remote computer.
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Taking screenshots Take screenshots of the remote screen in order to save them and possibly later e-mail them to a third party for further analysis or processing.
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Central web-based client configuration and design customization Using your personal My microMeet access you can configure the microMeet desktop clients specifically for the application and customize them to your corporate design within seconds. The centralized web-based configuration via microMeet allows for uniform and inexpensive administration of all microMeet desktop clients.
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Audio and video transmission (optional) These optional means of communication can be integrated as needed without problems.
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Call Back to Connect (optional) Integrable call back function with parallel connection to the next available staff member.
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Of course, microMeet desktop also features the standard functions: |
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Application and Desktop Sharing Grant your contact a view of your computer or view his screen content to see just what your contact sees.
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Application selection Only shared applications are shown and can be controlled remotely.
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Change viewing direction Spontaneous change of the viewing angle for showing and viewing screen contents.
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Remote control The customer can grant your associate control of his computer during the remote desktop session and remove access at any time with the touch of a key.
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Auto-scaling & zoom Your transmitted screen is automatically adjusted to the client's screen size and can be enlarged for detailed view.
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Transferring files Send your customers the required documents and files using file transfer.
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Support report at the push of a button With the push of a button, have microMeet show you the most important system and computer information within a support report and receive the data required to gain a precise overview of the current condition of the remote computer ad hoc.
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Record & replay Simple recording and replay of microMeet desktop sessions. The sessions recorded are saved in a proprietary format and cannot be changed at a later date.
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Sending text messages Communicate via chat and send text messages with hyperlinks.
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Website integration Let visitors to your website establish a direct connection to your customer support for immediate resolution.
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Software integration Due to the integration into your software the customer can establish a remote desktop session, e.g. with your customer support, directly from the software.
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